Help & Support

1. Select the quantity of videos - Click here
2. Fill out our simple questionnaire with all details on your product. 
   
3. Finally, complete the order & once we’ve began working on your order you’ll be notified. We will complete your order within 1-3days (or less if you ordered 12-24 hour delivery)

When we are in high demand, delivery can take up to 3 business days. We are closed on a all major U.S Holiday.

For one video without any add-ons cost $55.00. If you select any additional add-ons our prices range from $115.00 depending on your requirements. We recommend you begin to see the pricing Click here

If you have a custom order that isn’t on the website, just email us at support@dropshipmedia.com and we’ll do our best to arrange something for you!

The delivery time may vary depending on what you select, we have an option of 12-24hour deliver or 3 day delivery.

We offer 12-24hour delivery which is an additional $35.00 each video.

12-24hour videos do not lose quality, we do our very best to deliver on-time with the best quality.

Yes! We do everything for you from adding text, finding content, outro, royal free music, effect, You basically do nothing; you do not have to do anything!

Our video editors use clips from YouTube, premium stock video, and clips that our clients send us to create the videos. We always create a new video for each client and never share content our clients send us or recycle ads we make!

We have an upcoming service called ship your product, get custom footage ecommerce videos.

We give unlimited revisions, as long as the order is still open and not completed.

Yes, just contact us at support@dropshipmedia.com to receive a discount deal.

Yes! We normally make the video in English first then show you the video so you can send us the translations. Just easier that way and so the words match the content.

If you ask for a refund within 30 minutes of ordering, we will be happy to issue you a refund. The reason the refund window is so small is because our team begins editing right always to deliver videos 1-3days.

Once an order is created, there are no refunds. All order created and delivered to clients of DropShipMedia.com are nonrefundable because there is no way for us to recoup our costs once we have begun creating.

Despite our strict policy, we do offer unlimited revisions as long as the order is open and not completed, after the order is completed revisions will have a fee unless agreed upon by our team in special circumstances.

We always want to make sure our clients are happy with the end result.