Help & Support

1. Select the quantity of thumbnails - Click here
2. Fill out our simple questionnaire with all details on your product.
3. Finally, complete the order & once we’ve began working on your order you’ll be notified. We will complete your order within 1-3days (or less if you ordered 12-24 hour delivery)

When we are in high demand, delivery can take up to 3 business days. We are closed on a all major U.S Holiday.

For one thumbnail without any add-ons cost $15.00. If you select any additional add-ons our prices range from $25.00 depending on your requirements. We recommend you begin to see the pricing Click here

If you have a custom order that isn’t on the website, just email us at support@dropshipmedia.com and we’ll do our best to arrange something for you!

The delivery time may vary depending on what you select, we have an option of 12-24hour deliver or 3 day delivery.

We offer 12-24hour delivery which is an additional $5.00 each thumbnail.

12-24hour thumbnails do not lose quality, we do our very best to deliver on-time with the best quality.

Yes! We do everything for you from adding text, finding images, to try and make the thumbnail eye-catching as possible.

We give unlimited revisions, as long as the order is still open and not completed.

Yes, just contact us at support@dropshipmedia.com to receive a discount deal

If you ask for a refund within 30 minutes of ordering, we will be happy to issue you a refund. The reason the refund window is so small is because our team begins editing right always to deliver videos 1-3days.

Once an order is created, there are no refunds. All order created and delivered to clients of DropShipMedia.com are nonrefundable because there is no way for us to recoup our costs once we have begun creating.

Despite our strict policy, we do offer unlimited revisions as long as the order is open and not completed, after the order is completed revisions will have a fee unless agreed upon by our team in special circumstances.

We always want to make sure our clients are happy with the end result.

1. Select a package - Click here
2. Fill out our simple questionnaire.
3. Finally, book a call with us!

When we are in high demand, delivery can take up to 3 business days. We are closed on all major U.S holidays.

Select a package and fill out our form today so we can send you our prices to begin!

We deliver as soon as 15 days or less depending on the package you select.

Yes! We prepare a script from A-Z, once you review it you can make add your requirements or tweaks before we being filming.

Yes! 100% copyright risk-free since we've filmed every part for you, you will receive copyright paperwork stating that you have all rights to the video made! Select the service called, 'ship your product' for custom ads!

We allow unlimited editing revisions, we share the script with you first then request your approval before filming.

Yes, just contact us at support@dropshipmedia.com to receive a discount deal

If you ask for a refund within 30 minutes of ordering, we will be happy to issue you a refund. The reason the refund window is so small is because our team begins editing right always to deliver videos 1-3days.

Once an order is created, there are no refunds. All order created and delivered to clients of DropShipMedia.com are nonrefundable because there is no way for us to recoup our costs once we have begun creating.

Despite our strict policy, we do offer unlimited revisions as long as the order is open and not completed, after the order is completed revisions will have a fee unless agreed upon by our team in special circumstances.

We always want to make sure our clients are happy with the end result.